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Queensland Rail 3.3 Communications

Queensland Rail 3.3
Communications

Course Duration

1 Day

Course Fees

$350.00

Delivery Mode

Face To Face Learning

Stay Connected, Stay Safe​

Course Heading Section (Website)

This course is designed to provide participants in the correct use of rail communication protocols and equipment, including the use of standard terminology and procedures when communicating via radio, phone, or in person across Queensland Rail networks.

Participants will learn how to clearly and accurately relay information, report incidents, respond to instructions, and operate within the boundaries of Queensland Rail’s communication standards and procedures.

Certification

Upon successful completion of all required assessments, students will be issued a:

Statement of Attainment 
TLIE2007 Use communication systems 

Certificate of Achievement 
QR3.3 Communications 

Entry Requirements Section

In alignment with industry consultation and the job role expectations outlined by Queensland Rail, TIC Rail requires the following for course admission:

1. Certification 
  • TLIF0020 Safely access the rail corridor 
  • QR3.2 Safely Access the Rail Corridor 
2. General and Medical Requirements
  • A valid Category 3 Rail Medical assessment including Drug and Alcohol, confirming fitness for work in a rail environment.
  • A Rail Industry Worker (RIW) Card and valid employer association 

  • Where this course can take you Section (Website)

  • Safety and Compliance: Ensures workers communicate in line with Queensland Rail rules and procedures, reducing the risk of misunderstandings and incidents.
  • Operational Efficiency: Promotes clear, accurate communication that supports effective rail operations.
  • Career Development: Completes a core component of QR's mandatory training, contributing to broader rail safety and operations qualifications.
  • Industry Recognition: Training is aligned with Queensland Rail standards and contributes to overall workforce competence.

Delivery Mode Section (Website)

This course is delivered through one day of classroom-based learning and includes knowledge assessments and practical observations in a simulated environment to evaluate both theoretical understanding and hands-on competence.

  • Assessment Information Section (Website)

  • Knowledge assessments: Written tests to evaluate participants' understanding of the course material.
  • Practical assessments: Hands-on activities where participants demonstrate their skills in a controlled environment.

  • Use rail communication equipment correctly: Operate radios and other communication devices in accordance with QR procedures.
  • Apply standard communication protocols: Use approved terminology and follow structured communication processes.
  • Relay and confirm safety-critical messages: Transmit and acknowledge messages accurately to avoid miscommunication.
  • Respond appropriately to instructions: Interpret and act on communications relevant to rail operations and safety.
  • Report incidents or hazards effectively: Notify the appropriate personnel using correct channels and protocols.

The Queensland Rail Certificate of Achievement for QR3.3 Communications is valid for 3 years from the date of completion.

  • Before Expiry: Students must return to TICRail for recertification before the expiry date to maintain their qualification.
  • After Expiry: If the certificate has expired, students are required to re-sit the full Communications course.

Upcoming Courses

There are currently no openings available for this course.

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